F.A.Q.

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Below you'll find answers to the questions we get asked the most about cryptoassit.com.
If you have a question that you can’t find the answer to, please contact us on live chat.

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  • Who can open an acount in cryptoassit.com and do you accept investors from all countries?
    • A: Any individual from any country may open an account with us and we are happy to accept investors from any place in the world.

  • Do you charge any fee for providing your investment services?
    • A: No, we do not charge any fee.

  • I forgot my Password. What do I need to do now?
    • A: You must follow the steps below:
      1) Click "RECOVER" in the login page.
      2) Enter your e-mail address used for registration, and click on the "Forgot" button.
      3) You will receive an e-mail with a confirmation link. Click the link in the e-mail.
      4) You will receive the second e-mail notifying your new password. You can sign in with new password and modify your password in "Settings" section.

  • I forgot my two-factor authentication secret key. What do I need to do now?
    • A: Please send us your username and security answer. We will send you a new secret key within 24 hours.

  • How can I change my email address?
    • A: Please send us your username, security question and security answer. We will update your email address within 24 hours.

  • What is the minimum and maximum amount of deposit?
    • A: The minimum investment amount is only $50 and the maximum amount is $49999.

  • How long will it take to add deposit amount into my account?
    • A: Your account will be updated immediately as you deposit and in some cases of cryptocurrencies it can take upto 3 hours

  • Can I make additional investments at any time?
    • A: Yes, there is no limitation. You can make as many deposits as you want.

  • Are additional deposits into the same account treated separately or they are simply added to the current principal?
    • A: Additional deposits into an account will be treated separately and its daily sales calculated and paid depending on its investment date. It is not possible to merge one of your investment with another one.

  • Can I make additional investments at any time?
    • A: Yes, there is no limitation. You can make as many deposits as you want.

  • I made a deposit and there is no active fund in transactions history. What do I need to do now?
    • A: Please send us your deposit info at missing deposit to our telegram live chat and we will update your account within 24 hours.

  • After I make a withdrawal request, when will my withdrawal request be processed?
    • A: Your withdrawal request will be processed instantly and in some cases within 24 hours.

  • What is the minimum and maximum amount that can be withdrawn?
    • A: The minimum withdrawal amount is only $10 and the maximum amount is not limited.

  • Do I need to invest, if I want to start referring others and earn referral commissions?
    • A: No, our partnership program is open to free members as well.

  • Can I recommend myself for commission and bonus?
    • A: No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.

  • Will I get referral commission for additional deposits my referrals make from external payment systems or account balance?
    • A: Yes, you will get referral commission on every deposit your referrals make from external payment systems or account balance.

  • Can other members of my family open an account and use the same computer that I use?
    • A: Yes, they can but accounts must have different names and email addresses and you cannot refer them because this is a prevention of creating numerous accounts and making deposits through your own referral link.